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Toilets

From 15th June, our disabled toilets & baby change, next to Debenhams, will be open but temporarily operating at reduced hours. These are:

  • Monday – Sunday: 10am – 4pm
The Car Wash Company

Operating times for our car wash may vary. To find out more click here.

Clean Air Zone

Please note that SouthGate operates a clean air zone, no smoking or vaping allowed within the shopping centre.

Amazon Lockers

Located on B Block lift lobby on the ground floor opposite Debenhams main entrance.

Electric Vehicle Charging Facilities

We have Pod Point electric vehicle charging on-site for customers.
● There are 12 x 7kW charging bays available.
● Each bay has a Type 2 universal socket.
● It costs £0.17 per kWh to charge
Use the Pod Point Open Charge app to start charging and see live availability.

Visit Pod Point's website for further instructions on how to use Open Charge points.

Accessibility

SouthGate is all at ground level. There are lifts which take you from SouthGate’s underground car park up to the centre.

Wifi

Free wifi is accessible throughout SouthGate. Login to ‘SouthGate Free WiFi’.

Baby changing facilities

Full baby changing facilities are available.
 

Car Park

SouthGate’s car park is located next to New Look and directly underneath the shopping centre. With 876 spaces including parent and child and disabled parking, parking couldn’t be more convenient. We have dedicated motorbike parking areas on level -1 close to the entrance barriers and throughout the car park. Please note, there is currently no charge for motorbike parking at SouthGate. 

Opening times: 24 hours a day, Monday – Sunday

Up to 2hrs £3.50
Up to 3hrs £4.80
Up to 4hrs £5.80
Up to 6hrs £8.50
Up to 8hrs £11.00
8hrs + (up to 24hrs) £14.00
6pm – 9:30am £7.00
6pm – Midnight £2.00

Car Park Postcode:   BA1 1TP

Ticket-less System

Our parking system is a ticket-less system. Drive in and the barriers will automatically lift. When leaving, visit the pay station to pay for the duration of your stay by simply entering your registration number. The barriers will recognise your number plate and lift as you depart.

Rail Users Parking Zone

The rail users parking zone is located on level -3. The National Rail Parking area is charged at the National Rail daily car parking rate. These charges apply Monday-Friday only.

Cash Machines

Cash machines are located at Barclay’s on SouthGate Street, outside Sainsbury’s on Newark Street, at Bath Spa Railway Station or outside eurochange on SouthGate street.

Click & Collect

Selected SouthGate stores offer Click and Collect. Click here to see if your store offers Click and Collect.

Disabled Access

SouthGate is wheelchair accessible as it is all at ground level. There are lifts which take you from SouthGate’s underground car park up to the centre.

Disabled Toilets

SouthGate provide adapted facilities for our disabled visitors, these are located through the archways adjacent to the train station. If access is required please inform our Control Room by pressing the intercom located at the entrance. Facilities include accessible toilet, shower and electric bed and hoist. More details can be found here: http://www.changing-places.org/

Lost Property

Please contact our trusted security team directly with any lost property enquiries. They are open 24hours a day, 7 days a week and will be more than happy to help: + 44 (0)1225 827 651

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