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What safety measures are in place in response to the coronavirus outbreak?

The wellbeing of our colleagues and customers is our number one priority, and so we’ve introduced extra measures to help everyone have a safe and enjoyable visit.
Please remember to wear a face covering while visiting, as this is mandatory in enclosed public spaces from 24th July.
Find out more here.

Do I have to wear a face mask when visiting?

Yes, it is a legal requirement to wear a face covering in our stores.

The police can take measures if members of the public do not comply with this law without a valid exemption, and you may be asked to leave.

Our team are of course mindful and respectful of those that are exempt from wearing a face covering.

Visitors are also not required to wear a face covering while sitting down to eat and drink in any of our pubs and restaurants.

Where are the toilets in SouthGate Bath? Are there disabled toilets in SouthGate Bath? Where are the disabled toilets in SouthGate Bath?

Our disabled toilets & baby change, next to Debenhams, are open but temporarily operating at reduced hours. These are:

  • Mon – Sat 9am – 5pm
  • Sunday 10am – 4pm
Is there a car wash at SouthGate Bath?

Yes, there is a car wash on level -1 of the car park.

Our car wash service is available, however operating times may vary. To find out more click here.

Do SouthGate Bath provide staff car parking facilities?

We do not offer dedicated staff car parking facilities. 

Does SouthGate Bath have any electric car charging point?

Yes, there are electric car charging points on all three levels of the car park. There are 12 charging points in total.

Does SouthGate Bath have secure bike / bicycle parking? Where is the bicycle parking in SouthGate Bath?

Yes, we offer bike parking at The Vaults and in level -2 in the car park.

Are there spaces for large vehicles / vans / motorhomes /coaches to park at SouthGate Bath?

We cannot accommodate large vehicles, vans, motorhomes or coaches at SouthGate Bath.

The maximum height allowed in our car park is 2.1m.

Is car parking free at SouthGate Bath? How much is car parking at SouthGate Bath?

Car Parking isn't free at SouthGate Bath - prices are as follows:

Up to 2hrs £3.50
Up to 3hrs £4.80
Up to 4hrs £5.80
Up to 6hrs £8.50
Up to 8hrs £11.00
8hrs + (up to 24hrs) £14.00
6pm – 9:30am £7.00
6pm – Midnight £2.00

The National Rail Parking area is charged at the National Rail daily car parking rate. These charges apply Monday-Friday only.

More information can be found here.

Are there any lockers available at SouthGate Bath?

There are no lockers available at SouthGate Bath.

Is there a quiet room in SouthGate Bath? Where are the quiet room facilities?

There is no quiet room available at SouthGate Bath.

Does SouthGate Bath have any first aid facilities? Where are the first aid facilities at SouthGate Bath?

Our first aid room is located in the control room. 

There is a defibrillator and first aid box located outside Boots in the yellow phone box.  

If you require assistance while at SouthGate Bath, please talk to a member of staff who will be happy to help. 

Are there any police or security at SouthGate Bath?

We have a security team at SouthGate Bath. If you see anything that concerns you, please talk to a member of our security team who will be happy to help. 

Are there any phone or iPad charging facilities?

We don't offer phone or iPad charging facilities at SouthGate Bath.

Is there a business lounge at SouthGate Bath? Can I hire a meeting room at SouthGate Bath?

There is no business lounge or meeting room hire available at SouthGate Bath. 

Are there any photo booths available at SouthGate Bath?

We have two photobooths located in Block B, Ground Floor and Block B -1.

Are there any post boxes in SouthGate Bath?

The nearest post box is outside Carphone Warehouse.

Can I hire a pushchair or buggy at SouthGate Bath?

There is nowhere at SouthGate Bath to hire a pushchair or buggy.

Are there places to warm a baby bottle at SouthGate Bath? Is there anywhere to warm a babys bottle? Does SouthGate Bath have bottle warming facilities?

There's nowhere specifically to warm a baby's bottle at SouthGate Bath, but please ask individual restaurants and cafes who may be able to offer this service.

Are there disabled changing facilities at SouthGate Bath?

Disabled changing facilities are available for customers in The Vaults.

What shops / brands / stores are at SouthGate Bath? What women's / men's /fashion shops are at SouthGate Bath?

We have around 60 stores at SouthGate Bath. We have a mix of high street stores and independent retailers. We have stores such as Boots, H&M, Debenhams and My Small World.

We have a variety of stores at SouthGate Bath for women's and men's fashion, like Topman, Kurt Geiger, River Island and Hollister.

You can find the full list of stores here.

Is there a store / mall guide or map online? Can I download a store guide online?

Yes, our map is available online here. Customers can also download a version of this.

Does SouthGate Bath have any gift cards? Where can I get gift cards at SouthGate Bath?

SouthGate Bath does not offer a gift card, however many of our stores will have their own gift cards. Please ask in store of visit retailers websites for more information.

What's on at SouthGate Bath? What events are on at SouthGate Bath? Is there any entertainment at SouthGate Bath?

SouthGate Bath have regular seasonal events throughout the year. For more information about what is currently happening at SouthGate Bath , check out our what's on page or our Facebook page. Alternatively, sign up to our newsletter to be the first to hear about our events.

Does SouthGate Bath have click and collect?

Various shops at SouthGate Bath do offer a free click and collect service. To see which stores offer this, please visit our website.

Does SouthGate Bath have Wifi? Is Wifi free at SouthGate Bath?

SouthGate Bath offers free Wi-Fi throughout the centre.

Does SouthGate Bath have a vistors code or code of conduct?

Whilst there is no formal code of conduct we expect all visitors to behave in a manner that does not detract from the convenience and enjoyment of others who visit or work there. SouthGate Bath is private property and British Land reserves the right to refuse admission or require persons to leave if necessary

What time does SouthGate Bath open? What time does SouthGate Bath close? What are SouthGate Bath opening times?

SouthGate Bath is open from 9am until 6pm Monday to Friday with the exception of Thursday when we are open until 7pm. We are open from 9am until 6pm on Saturday and 11am until 5pm on Sunday and Bank Holidays.

Each retailer at SouthGate Bath has different trading hours. Please contact the relevant retailer if you are planning on making a journey to a specific store.

Does SouthGate Bath have secure motorbike / motorcycle parking? Where is the motorbike parking in SouthGate Bath?

 We have dedicated motorbike parking areas close to the entrance barriers and throughout the car park.

Are there any jobs/vacancies in SouthGate Bath? Where can I find careers information for SouthGate Bath?

You can check out the latest job vacancies at SouthGate on the 'Jobs' section of our website.

Does SouthGate Bath have any banks? Are there cash machines in SouthGate Bath? Where are the cash machines in SouthGate Bath?

Cash machines are located at Barclays on SouthGate Street, outside Sainsburys on Newark Street, at Bath Spa Railway Station or outside eurochange on SouthGate Street.

Does SouthGate Bath hire mobility equipment? Can I hire a wheelchair? Are there any mobility scooters at SouthGate Bath?

SouthGate Bath do not have any Shopmobility facilities and do not have scooters or wheelchairs to hire. 

Can I get to SouthGate Bath by Public Transport? What bus routes go to SouthGate Bath? How do I get to SouthGate Bath? Can I get a train to SouthGate Bath? Is there a bike route to get to SouthGate Bath? How to I get to SouthGate Bath by car?

Bath Bus Station is located right opposite SouthGate making access to SouthGate by bus really easy. All buses are wheelchair and pushchair friendly. Bath Spa train station is located right opposite SouthGate Bath, making access to SouthGate Bath by train really easy.

To get to SouthGate’s Bath car park head along St James Parade until the end of the road. The entrance to the SouthGate Bath car park is on your left just after New Look. Keep an eye out as the entrance comes up on you quite quickly. We have dedicated motorbike parking close to the entrance barriers and throughout the car park. With 876 spaces including parent and child and disabled parking, parking couldn’t be more convenient.

Does SouthGate Bath have disable parking? Where are the disabled parking spaces at SouthGate Bath? Does SouthGate Bath have family / children parking bays? Where are the family / children parking spaces at SouthGate Bath?

SouthGate's car park is located next to New Look and directly underneath the shopping centre. With 876 spaces including 22 parent and child spaces and 38 disabled parking spaces.

What time does the car parks open? What time does the car parks close?

Our car park is open 24 hours a day, 7 days a week. 

More information regarding our car park can be found here.

Where can I find the managements office at SouthGate Bath? Is there a lost property office? Is there a help desk or customer service point?

Please contact our trusted security team directly with any lost property enquiries. They are open 24 hours a day, 7 days a week and will be more than happy to help Call them on 01225 827 651.

The management offices are located on SouthGate Street, opposite McDonalds.

What restaurants are available at SouthGate Bath? What food & drink facilities are there? What type of restaurants are there in SouthGate Bath? What time do the restaurants close? What fast food restaurants are there at SouthGate Bath?

We have a vast selection of places to eat and drink to suit your tastes. There are also cafes and places to stop for a snack throughout the centre. To see the full list of cafes and restaurants at SouthGate Bath, check out the Eat page of the website.

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